Privacy Policy

Effective Date:

Welcome to Radimart.co.uk! Your privacy is incredibly important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and use our services related to heating appliances.

We may update this Privacy Policy from time to time, and we encourage you to check back regularly to stay informed about how we’re protecting your information.

What Information We Collect

1. Information You Share with Us

• Account Information: When you sign up for an account, we collect basic details like your name, email address, mailing address, phone number, and password.
• Profile Information: You might also provide additional details, such as your birth date and preferences to help us serve you better.
• Payment Information: For purchases, we gather payment details through trusted third-party processors. We prioritize your security and do not store your complete payment information.
• Communication Records: We keep a record of your interactions with us—like emails and messages—so we can assist you better.
• User Contributions: We love hearing from you! Any reviews, feedback, or images you share help other customers and improve our services.

2. Information We Automatically Collect

• Usage Data: We collect information on how you interact with our website, including your purchase history and device details.
• Location Data: To enhance your experience, we may gather information about your location based on your IP address.
• Cookies and Tracking Technologies: We use cookies and similar tools to understand your preferences and improve our services.

3. Information from Third Parties

Sometimes, we might receive information about you from third-party services, especially if you choose to sign in through platforms like Google or Facebook.

How We Use Your Information

We use your personal information in several ways:

• To Provide and Enhance Our Services: We aim to deliver a seamless shopping experience, fulfilling orders and providing customer support.
• Personalization: By understanding your preferences, we can recommend products that may interest you, making your shopping experience more enjoyable.
• Security and Compliance: We take the security of your information seriously. We use your data to detect and prevent fraud and comply with legal obligations.
• Marketing: We may send you promotional materials about our heating products, but only if you’ve opted in to receive such communications.
• Research and Development: We analyze trends and user feedback to continually improve our services.

Your Privacy Rights

We believe you should have control over your personal information. Here are some rights you have:

1. Access and Update Your Information: You can view and update your account details anytime by logging in. If you want to delete your account, just let us know.
2. Opt-Out of Marketing Communications: If you no longer want to receive marketing emails, you can easily unsubscribe by clicking the “unsubscribe” link in our messages.
3. Control Cookies: You can manage your cookie preferences in your browser settings. For more details, check the “Cookie Policy” section below.
4. Request Your Information: Depending on where you are located, you might have the right to request access to your personal data, ask for corrections, or request deletion. Reach out to us at [your email] for assistance.
5. File a Complaint: If you’re unhappy with how we handle your privacy concerns, you can reach out to us directly at [your email]. We’re here to help!

Our Commitment to Security

We implement a variety of security measures to protect your personal information from unauthorized access and misuse. This includes encryption and secure protocols for data transmission. While we strive to protect your data, no method of transmission over the internet is 100% secure, so we recommend using strong passwords and logging out of your account when using shared devices.

Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device. They help us remember your preferences and improve your experience on our site.

How We Use Cookies

We use cookies to:

• Understand how you use our website and improve your experience.
• Personalize content and advertisements based on your preferences.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies, but please note that this may affect your ability to use certain features on our site.

Contact Us

We’re here for you! If you have any questions about this Privacy Policy or how we handle your information, please feel free to reach out to us:

Radimart
[Email Address]
[Phone Number]
[Your Address]

Thank you for trusting Radimart with your heating appliance needs. We value your privacy and are committed to protecting your information!